Pardot Client Case Study – Resimax 2019-08-15T12:58:31+00:00

Pardot Client Case Study – Resimax Group

How Resimax increased event attendance by 1000% with Salesforce and Pardot

Resimax has grown to become one of Australia’s most successful, innovative and dynamic property groups. Their diversified family of brands and affiliated companies creates value across the entire property spectrum from end-to-end. In total Resimax controls more than 4,000 residential lots and homes, with an end-developed value in excess of $1.8 billion dollars.

Engaging Destined as our Pardot implementation partner has been a part of our strategy to do it right the first time! Recommended by Salesforce and backed up by many testimonials, Destined have delivered above and beyond what we contracted for. 

Along the journey we have been educated and now, with confidence, we can drive this amazing engine and continue maximising our return on our marketing investment.”

Marius Mrugala, Business Systems Manager – Resimax Group

The Challenge:

Resimax attract new clients by running events and referral programs for existing clients. 

The property industry is experiencing massive disruption and Resimax have been innovating their business model to adapt and succeed. It was important for Resimax that they implement a system that could help them: 

  • Communicate more efficiently
  • Boost event attendance
  • Segment their contact base
  • Build highly personalised communication flows
  • A/B test
  • Scale quickly
  • Manage their referral scheme

The Solution:

After completing a thorough scan of the marketplace Resimax decided to implement Pardot, Salesforce’s marketing automation platform. 

Working closely with the team at Destined, Resimax went through a number of workshops so that Destined could gain a deep understanding of their marketing strategy and goals. 

Destined managed the implementation of Resimax’s Pardot instance connecting it to Salesforce and ensuring that the flow of data was working.

We then worked closely with the team at Resimax, supporting them to build a number of nurture journeys in Engagement Studio.

The Results:

In just 2 months after implementing Pardot Resimax have seen spectacular results. 

  • Average event attendance has risen over 1000%
  • Attendance rates have risen from 45% to 75%
  • 50% of attendees to events are new registrants

Claudia Hoops – Senior Consultant at Destined says  “It’s been an incredible privilege to be a part of Resimax’s continued disruption of their marketplace. We can’t wait to see their future success.”

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